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Norton Annual Renewal

January 7th, 2013 at 06:15 pm

Not mine. My DS's. He apparently signed up for automatic renewal and it hit his checking account today for $64. This put his account in the negative. I transferred $50 to his account so that he doesn't have any fees but told him that I would need that money back. Right now it is just sitting in my account.

He is going to call the bank to see if he can get that charge reversed by telling them he didn't authorize it. We'll see.

Posted in Misc Thoughts and Updates | 4 Comments »

4 Responses to “Norton Annual Renewal”

  1. creditcardfree Says:
    January 7th, 2013 at 06:51 pm 1357584686
    1357584686

    I hope it can get reversed. I think there are free/lower cost computer virus software than what he might have.

  2. BuckyBadger Says:
    January 7th, 2013 at 08:05 pm 1357589128
    1357589128

    If he signed up for automatic renewal, then he authorized the charge. Norton might reverse the charge if he talks to them directly. Most companies will eat a few charges in the name of good customer PR.

  3. starfishy Says:
    January 7th, 2013 at 09:06 pm 1357592762
    1357592762

    yes, i would contact norton to see if they will give him a refund. i've done that on other auto subscriptions that i forgot about. each company is different.

  4. North Georgia Gal Says:
    January 7th, 2013 at 09:24 pm 1357593880
    1357593880

    He had to call Norton. But they are returning the money within 10 days.

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